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💳 Refund Policy

Last Updated: March 8, 2026

1. Trial Pack ($5)

The $5 Trial Pack allows you to solve 5 problems. Refunds are available within 7 days of purchase if:

• You have used 0 problems from your trial pack
• You contact us at support@triagerflow.com

No refunds will be issued if you have used any of your 5 problem credits.

2. Individual Plan ($10/month)

Monthly subscriptions are refundable under the following conditions:

• Request made within 7 days of initial subscription
• Account has been used minimally (less than 5 problems solved)
• No previous refunds have been issued

Recurring charges: If you wish to cancel, please do so before your next billing date. No refunds for partial months after the 7-day period.

3. Business Plan (Custom)

Business plan refunds are handled on a case-by-case basis. Contact our sales team at support@triagerflow.com for details.

4. How to Request a Refund

To request a refund:

1. Email us at support@triagerflow.com
2. Include your account email and order number
3. Explain the reason for your refund request
4. Allow 5-7 business days for processing

5. Refund Processing

Approved refunds will be processed back to the original payment method within 5-7 business days. Depending on your bank or card issuer, it may take an additional 5-10 days for the refund to appear.

6. License Key Revocation

Upon refund approval, your license key will be immediately revoked and the TriagerFlow agent will stop working.

7. Exceptions

We reserve the right to deny refunds if:

• You have violated our Terms of Service
• You have excessive usage of the service
• You have previously received refunds
• The request is made after the refund period

8. Contact

Questions about refunds? Contact us at:
support@triagerflow.com